HR Assistant

Job description

·  Location
Newcastle Upon Tyne, Tyne And Wear
·  Salary
£ 18500 - £ 21000 / Year
·  Job type
Temporary contract
·  Industry
HR
·  External Reference
JN-032020-123879

Excellent Opportunity Available

HR Assistant

Newcastle Upon Tyne WFH

Our client is looking for an experienced HR assistant

Job description:

Provide a responsive, customer-focused service, supporting the business on all general HR queries, policies, and procedures. Successfully administer the processes that underpin the HR infrastructure.

Daily duties:

·  Liaise directly with customers to provide first line HR advice and guidance to the business, aiming for a 'right first-time response' on all general HR queries, policies and procedures.

·  Take ownership of managing all inbound queries and customer relationships to agreed SLAs.

·  Escalate more complex or unique queries to the relevant team (i.e. ER, Pensions, Payroll, H&S) as appropriate and monitor to enable and drive improvements to policies and procedures.

·  Deliver customer centric and efficient HR services by administering established processes to agreed time and quality measures.

·  Support the annual performance management and pay review process.

·  Ensure that all payroll related administrative tasks are completed by the prescribed deadlines, ensuring the accuracy, quality and consistency of all data entry is of a high standard.

·  Respond to all reference requests.

·  Maintain accurate electronic colleague files and archive files post-employment in accordance with GDPR.

·  Ensure that colleagues and managers receive a high level of customer service.

·  Actively identify, propose and deliver efficiency and/or output improvements to HR services activities.

·  Provide HR administration/project management support.

·  Ensure the HR system is accurate and up to date at all times.

·  Build positive relationships with all external third-party suppliers to ensure that any issues and queries are dealt with efficiently and effectively.

·  Provide administration for colleague engagement surveys.

·  Raise purchase orders and pay invoices as required.

Key skills and knowledge:

·  Minimum of five GSCEs or equivalent (A to C grades) or business-related BTEC HND or a recognised qualification in HR/administration/secretarial skills e.g. NVQ level 2/3 in Business and Administration.

·  Appropriate professional membership e.g. CIPD

·  Intermediate level Microsoft Office capability - Outlook, Word, PowerPoint

·  Advanced level - Excel

·  Excellent communication and organisation skills

·  Be able to prioritise tasks and anticipate any action needed

·  To ensure that all work is accurate and has no mistakes.

·  Generalist HR experience gained from working within an HR environment

·  Experience of working with and advising line managers on best practice

·  Customer service focused approach.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Please apply with your CV to: Rachael Porter