Email Support Advisor

Job description

·  Location
Sunderland, Tyne And Wear
·  Salary
£9.00/Hour
·  Category
Sales & Retail - Customer Service Advisor
·  Job type
Temporary
·  Industry
Sales and Retail
·  External Reference
JN-042020-127131

Adecco are working in partnership with a market leading client that is looking to recruit experienced customer service advisors on a ongoing temporary basis.

Responsibilities and duties of this position include:

·  Operative effectively with in customer centre environment

·  Liaise with customers via email and telephone

·  Provide a warm and friendly point of contact

·  Build an instant rapport with customers

·  Understand the nature of the enquiry

·  Provide excellent customer service

·  Accurate record keeping and data entry

Essential Skills & Experience
* Working within a customer service environment
* Ability to work to targets
* I.T literate and competent
* Maintaining high standards of professionalism
* Presenting a friendly & polite manner
* Consistent delivery of quality & attention to detail
* Enthusiasm for customer service & satisfaction

Working hours are 08.00am till 17.00pm or 09.00am till 18.00pm working 5 days out of 7, flexibility is also required depending on business needs. This is an ongoing temporary role.

For more information or to arrange an interview contact us today.

The Adecco Group UK & Ireland is an equal opportunities employer

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy