Customer Service Assistant - PT

Job description

·  Location
Kettering, Northamptonshire
·  Category
Sales & Retail - Customer Service Advisor
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
JN-072020-133105

An exciting opportunity has opened up for a Customer Service Assistant. This is a part-time position based in Kettering.

Monday - Friday 8:30am - 1:30pm, must be flexible to work full time hours for holiday cover.

Your duties would included:

·  Answer inbound calls in a polite and professional manner.

·  Provide customers with quotations and process orders using our SAP system.

·  Deal with any customer service issues in a courteous and professional manner.

·  Provide support for the sales team.

·  Liaise with other departments as and when necessary.

·  Ability to work on own initiative as well as part of a team.

We are looking for someone who is friendly, hardworking and professional when dealing with both customers and staff. They will have excellent communication skills, with a warm and approachable manner. A good multi-tasker and be able to handle multiple enquiries at a time.

You will ideally have experience within a customer service environment and experience using SAP and a database management system would be an advantage.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy