CUSTOMER SERVICE ADMINISTRATOR

Job description

·  Location
Christchurch, Dorset
·  Salary
£ 22000 - £ 23400 / Year
·  Category
HR, Sales and Management - Account Management
·  Job type
Permanent
·  Industry
Industrial and Manufacturing
·  External Reference
JN-102019-97976

Adecco are delighted to be working for a well established company based in Christchurch who are looking for a Customer Service Administrator.

Main Purpose:

To serve customers by providing product and service information and processing orders through to dispatch and delivery to customer.

Duties:

·  Answer telephone enquiries and companies within the group as required.

·  Liaise with customers for bookings

·  Tracking of any Back Orders: Pricing Queries: Quotations

·  Prepare Invoices after dispatch of orders

·  Scan and file completed Customer Orders and records. Destroy following safe recording.

·  Assist with resolving of product or service problems by clarifying any customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

·  Maintain financial accounts by processing customer adjustments.

·  Processing of orders

What Next?

If this sounds like the role for you, please apply here or contact the Adecco team directly on 01202 202810 or email

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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