Team Leader - Reservations
Bengaluru (Bangalore Urban) Administration
Job description
Key tasks
In line with the procedures, standard call format and communication methods determined by the Call centre, you answer and handle incoming calls using the tools available to you: Phone, computer - centralised electronic reservations system TARS-, Sales scripts, Sales information, Individual target documents...
Grand Mercure and its people
At Grand Mercure we care about your career. We understand that for you, the art of hospitality is not just a job but a profession so the training you will receive will be world-class.
Desired profile
Skills
Level of Education Bachelor / Licence
Areas of study Hospitality
Professional experiences 3 to 5 years
Languages essential English
Essential and optional requirements
· Word
· Micros
· Opéra