Team Leader - Housekeeping

Job description

Key tasks

Optimizes work productivity by effectively scheduling and allocating all available resources and recommends changes in methods, equipment, design, staff, to EHK in order to improve departmental standards/productivity and ensures implementation of the same
Ensures cleanliness and hygiene standards in all areas of the hotel
Plans the organization of work within the department, including assignments, time schedules and vacations
Ensures all relevant documentation and records are updated and complete
Ensures guest requirements and requests are promptly and efficiently responded to in order to achieve customer satisfaction
Ensures departmental employees are fully trained, conduct regular training sessions personally through class room and OTJ
Ensures attendance on behavioral and vocational training in own and related areas to enhance kills and encourage multi functionality
Review the performance of direct subordinates and determine their development needs by using the appraisal system
Counsel subordinates in work related matters
Recommends hiring, promotions, increments, disciplinary action, performance related salary increments for all subordinates
Ensure department employees are fully trained on all hotel systems, procedures to ensure safety requirements

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences 3 to 5 years
Languages essential English

Essential and optional requirements

·  Excel
·  Power Point
·  Word
·  Micros
·  Opéra