Talent & Culture Manager

Job description

Job Description

This position is responsible for the development and formulation of policies, procedures and practices to support the operational needs of the hotel. The Manager of Talent and Culture supervises and provides consultation to the management on strategic staffing plans, compensation, benefits, training and development, budget, and labor relations. 

Talent & Culture Management

• Oversee the administrative activities of payroll, benefits, legal compliance and employment law

• Develop and propose plans relating to present or future manpower requirements of the Hotel to ensure that the Hotel is correctly staffed according to the projected level of business

• Act as an internal consultant in providing advice and guidance in the management and resolution of grievance and disciplinary issues

• Maintain confidentiality of sensitive matters/issues

• Represent the Hotel in collective bargaining and contacts with labour organizations and employee representations

• Ensure compliance with local health and safety regulations

Team Management

• Interview, select and recruit Talent & Culture employees

• Identify and develop team members with potential

• Conduct performance review and manages performance issues that arise within the team

• Constantly monitor team members performance, attitude and degree of professionalism

Business Performance

• Prepare, implement and compile data for monthly reporting

• Set periodical Talent & Culture and training budget & forecast

• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department

Work Experience

Knowledge and Experience

• Minimum 2 years of Human Resources Management experience in Hospitality 

• A strong understanding of Vietnam labor and employment law

• Excellent reading, writing and oral proficiency in English language

• Proficient in MS Excel, Word, & PowerPoint

• Accor experience is a plus

 Competencies

• Strong leadership, interpersonal and negotiation skills

• Excellent communication and customer contact skills

• Results and service oriented with an eye for details

• Ability to multi-task, work well in stressful & high-pressure situations

• A team player & builder 

• A motivator & self-starter

• Well-presented and professionally groomed at all times

Benefits

• Monthly service charge

• Friendly & free accommodation and nutritious meals

• HODs benefit package

• Employee benefit card offering discounted rates in Accor Hotels

• Develop your talent through learning programs by Academy Accor

• Dynamic, professional working environment and a supportive team

• Opportunity to grow within your property and across the world

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