Spa Attendant

Job description

Key tasks

• Greet clients, inquire into their appointment status and relay information to associated spa therapist
• Prepare treatment rooms by ensuring that all supplies and equipment are available and laid out according to procedure
• Oversee the cleanliness and sanitization of the premises and ensure that any wasted material is properly disposed of
• Deal with membership inquiries, push membership sales and take and administer bookings
• Assist Spa Welcomer representatives in handling telephones during busy hours and providing information over the telephone and in person
• Replenish supplies required for massages, facials and manicures on a regular basis
• Coordinate efforts to ensure timely and accurate delivery of supplies and equipment
• Distribute linen such as fresh sheets and towels in treatment rooms and assist in laundry duties such as washing and drying towels and aprons
• Sanitize bathrooms, grooming rooms and wet areas as per the standards set by the spa management
• Instruct clients on where they can change their clothes and assign lockers to them
• Assume responsibility of opening and closing the spa on designated times

Pullman and its talent community

The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.

Desired profile

Skills

Level of Education Vocational education
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English