Room Service - Waiter/ress

Job description

Key tasks

Responsibility :
• To take all telephone orders from guests, register them in the cash register and make all necessary reports as indicated by the DFA.
• To ensure that all guests contacting room service are helped in a prompt, courteous and professional way and all orders are served accordingly
• Helps guests and explain menus contents
• Execute all tasks of the service procedure performed by the waiter whenever required.

Pullman and its people

The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.

Desired profile

Skills

Level of Education Others
Areas of study Food and beverage
Professional experiences 1 to 2 years
Languages essential Thai (Primary tongue)
English (Notions)

Essential and optional requirements

Job Profile :
Personality : Service minded, pleasant, punctual
Appearance : Smart - good looking - well groomed
Health : Good & excellent physical condition.
Academic & Technical requirements : - University or high school preferable
- Knowledge of R/S service
Experience : At least 1 year experience as R/S waiter
Language requirements : Good command of written and spoken English & Thai
Flexibility : Flexible working hours (morning - evening - night)