Room attendant

Job description

Key tasks

• Behaves and acts in an exemplary fashion, embodying the brand mindset
• Ensures that guests' stay at the hotel runs smoothly
• Ensures the respect of procedures and hygiene and safety standards
• Helps the department meet its targets
• Cleans assigned guest rooms according to standards established by the hotel. It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet.
• Whilst cleaning the room, all is in proper condition and order of functioning and reports to Supervisor any items that need repair.
in for the head housekeeper in their absence.

Pullman and its talent community

The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.

Desired profile

Skills

Level of Education Others
Areas of study General Studies
Professional experiences 1 to 2 years
Languages essential English (Fluent)
Russian (Intermediate)
Azerbaijani (Fluent)

Essential and optional requirements

• Ability to work as a part of team
• Previous hotel experience
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Attention to detail and quality
• Flexible in time sheet (will need to work late night /nights/weekends and Public Holidays as per requirement)
• Ability to be multifunctional

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