Reservation Agent
Roanoke (Roanoke County) Sales
Job description
Key tasks
Looking for a new challenge in a young & dynamic Reception Team ?
In line with the procedures, standard call format and communication methods determined by the Call centre, you answer and handle incoming calls using the tools available to you: Phone, computer - centralised electronic reservations system TARS-, Sales scripts, Sales information, Individual target documents...
You will also take care of group and meeting requests along with our Sales manager.
Mercure and its people
Hotels with individuality, passion for service and committed to quality and guest satisfaction.
Join a team of warm and friendly professionals who will share their love for hospitality.
Desired profile
Skills
Level of Education Others
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English
Essential and optional requirements
1st experience in similar positions, in a Front Desk Team or knowledge on the selected skills is a plus !
Looking for a motivated candidate with
· Excel
· Word
· TARS
· Opéra