Offers “Accor”

Expires soon Accor

Reservation Agent

  • Roanoke (Roanoke County)
  • Sales

Job description

Key tasks

Looking for a new challenge in a young & dynamic Reception Team ?

In line with the procedures, standard call format and communication methods determined by the Call centre, you answer and handle incoming calls using the tools available to you: Phone, computer - centralised electronic reservations system TARS-, Sales scripts, Sales information, Individual target documents...
You will also take care of group and meeting requests along with our Sales manager.

Mercure and its people

Hotels with individuality, passion for service and committed to quality and guest satisfaction.

Join a team of warm and friendly professionals who will share their love for hospitality.

Desired profile

Skills

Level of Education Others
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

1st experience in similar positions, in a Front Desk Team or knowledge on the selected skills is a plus !
Looking for a motivated candidate with

·  Excel
·  Word
·  TARS
·  Opéra

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