We are very proud to announce that we are looking for an enthusiastic Supervisor Team Member to join our team here in Wembley!
What’s in it for you: joining Novotel London Wembley would mean become part of the fantastic Accor family. A wide range of benefit will be available to you as an Accor' talent, such as:
- free week-end breaks in UK properties
- great training opportunities through Accor Academie: the Number 1 Hotel School in the World
- Career progression and transfer opportunities
- Bienvenue Card, which gives you discounts in all the Accor properties around the world, restaurants, train and flight tickets, car rentals and many more!
- Company Pension Scheme
- Annual Leave
Who we are looking for: We are looking for people with the right attitude towards hospitality, happy smiley people with the an eye for detail who will ensure our guests and clients have a memorable stay with us no matter which area of our team you work in. Experience is great – but the right attitude is greater.
Overview of duties:
• Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to foster loyalty.
• Handles any guest complaints that cannot be settled directly by team members and provides a rapid solution
• Conveys the hotel image
• Develops employees' motivation and team spirit by creating a good working atmosphere
• Integrates and trains employees, providing support for skills development
• Ensures that employees are well presented (uniforms, personal hygiene etc)
• Helps employees improve their skills and provides support
• Supervises the management of debtors, group and individual guest invoicing
• Supervises recording and cash operations while on duty
• Ensures cash management is correctly handled
Does it sound like your next step? Apply today!
We are looking forward to welcoming you to our team!
It is a lot better at Novotel!