Reception Agent

Job description

Reception Agent 
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

·  Employee benefit card offering discounted rates at Accor worldwide

·  Learning programs through our Academies

·  Opportunity to develop your talent and grow within your property and across the world!

·  Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

·  Greet, check-in, respond to requests and settle accounts while providing exceptional service

·  Take initiative to add a personalized experience

·  Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Your experience and skills include:

·  Service focused personality is essential; experience is an asset

·  Prior experience working with Opera or a related system

·  Fluency in English; additional languages are a plus

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
To join our Group, please visit  https://careers.accor.com/