Réceptionniste (H/F)

Description de l'offre

Key tasks

Nous recherchons un réceptionniste expérimenté et autonome, disponible immédiatement.
Missions principales:
- accueil chaleureux et généreux des clients, répondre à leurs questions et demandes;
- traitement informatique des réservations: contrôle des réservations, check-in et check-out.
- gestion des débiteurs divers, des annulations tardives et des no-shows.

Aisance sur FOLS exigée. Anglais courant exigé.
Aisance relationnelle nécessaire pour ce poste.

ibis Styles and its people

Simplicity
Working procedures are simple and thorough.
The uniform is relaxed and comfortable.

Quality
Extended multi-skill training designed to create all-round.

Sociability and accessibility
Hotels on the human scale: every manager is accessible to staff and leads his or her team as a family.
The customers are accessible, the contacts are numerous and pleasant.

Profil recherché

Skills

Level of Education Did not graduate
Areas of study General Studies
Professional experiences 1 to 2 years
Languages essential French (Primary tongue)
English (Working level)

Essential and optional requirements

·  Excel
·  Word
·  TARS
·  FOLS