Night Manager

Job description

Key tasks

MISSION
Welcomes guests who arrive late and takes care of them until their departure
Contributes to guest satisfaction by providing a high standard of service in line with norms and procedures
Is responsible for the hotel once the daytime managers are off duty
Helps the department meet its quantitative and qualitative targets
Ensures the safety of property and people'
Is responsible for Night Staff

SPECIFIC REQUIREMENTS

Minimum 3 years experience in internationally branded hotel
Good interpersonal skills, guest oriented and service minded
Team spirit
Good listening skills and ability to anticipate
Good presentation and confident speaking skills
Self control
Sales oriented
Autonomous and sense of responsibility
Strong sense of ethics'

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Other
Professional experiences 3 to 5 years
Languages essential English (Primary tongue)
Optional languages Other

Essential and optional requirements

·  Excel
·  Micros
·  Opéra