Night Auditor

Job description

Key tasks

This role is very hands-on and involves all aspects of Front Desk operations & ensuring the safety of the hotel at night.

Your key responsibilities will include welcoming late arrivals, auditing the day’s transactions, preparation of daily reports, attending to reservation enquiries, safety and security for hotel guests and dealing with any guest concerns that may arise.

In addition to this, you will also be required to assist with F&B duties, attend to housekeeping and maintenance issues, solving of guest complaints and making operational decisions in the absence of the General Manager.

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

  Move Up

  Watch the video

Desired profile

Skills

Level of Education Secondary professional education
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

Minimum 1 Year experience as a Night Auditor / Receptionist In a medium to large hotel.
Ability to make sound decisions and problem solving independently.
Diploma in Hospitality or Hotel Management.
Ability to oversee the hotel operation in the absence of the General Manager
Strong organisational and time management skills
Have a good understanding of computer & OPERA knowledge and cashiering and reconciliation experience.
Excellent command of both written and spoken English.
Full NZ drivers license.
Ability to drive manual and automatic.
Managers certificate required.
Flexibility with availability particularly public holidays & weekends.
Successful candidates will have NZ Citizenship or residency.