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Offers “Accor”

Expires soon Accor

Receptionist (full time contract)

  • City of Edinburgh ( City of Edinburgh )
  • Administration

Job description



Key tasks

Ibis Edinburgh Centre Royal Mile is looking for a Multi-Task Team Member to join their team.

It is strengths like these that we look for in our people. You are comfortable starting a conversation with anyone, answering their questions or meeting their requests, doing that bit extra for them and going the extra mile. It comes naturally to you.

For you, making people smile is what makes it all worthwhile. Seeing our guest happy is what makes you happy. When you have made sure everyone has had the best possible time and leaves us with a smile you feel like you have had a great day.

You do not necessarily need any experience but you do need to be able to demonstrate that you are a great team player as well as being able to work unsupervised during busy times and keen to learn.

Who doesn’t love a challenge?

-Welcome guests as you would like to be welcomed
-Has an impeccable attitude which conveys the image of the brand and hotel
-Support our breakfast chef (Buffet preparation)
-Ensures that administrative procedures never take priority over guest relations
-Anticipates guests' needs and takes them into consideration
-Handles any guest complaints and/or remarks provides a response as soon as possible
-Works close with reception team and undertakes some shifts when required

If you are...
-Always with a big smile.
-Passionate about delivering a great customer experience.
-Always a step ahead.
-With a strong “on the floor” presence.
-Fluent in English.
-Able to operate with a high level of autonomy.
-Driven to constantly improve your performance.

In return we offer you:
• Employee Discount Scheme
• Bonus Breaks – 2 FREE breaks of 1 or 2 days
• Accor Colleagues Rates
• Friends & Family Rates
• Pension Scheme
• Annual Employee Bonus Scheme
• Workplace Options
• Free Eye Tests
• Staff meals & uniform
• Childcare vouchers
• Cycle to Work Scheme

*Terms & Conditions may apply to certain benefits

Sounds like a great opportunity then we would like to hear from you!!!

Please submit your application here or send your CV to Laetitia Barioz on H2039-DM@ACCOR.COM