Management Trainee - Front Office

Job description

Key tasks

You ensure that all runs smoothly during the guest's stay. You are involved from the guest's arrival in the hotel, through to their paying and check-out. Other duties: - Answering the telephone and taking reservations - Handling check in and check out - Assist the Front Office Manager in his/her duties - Special projects

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences Recent graduates
Languages essential Mandarin (Primary tongue)
Cantonese (Working level)

Essential and optional requirements

This role is an internship opportunity for students studying hospitality management or for recent graduates.

·  Opéra