Learning & Development Manager

Job description

Key tasks

-Conduct surveys to identify training needs based on projected production processes, changes, and other factors and then Training Programme for the Hotel
-Work closely with HODs to prepare Monthly Training Plan for the Resort. Supports HODs in their training activities and maintains records for such training
-Ensure that new or transferred employees have an effective induction programme which they are adhered to
-Conduct generic training for staff
-Work with external Training providers to arrange necessary training required by Law of Vietnam.
-Prepare Monthly and Annual Training Reports.

Pullman and its people

The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential Vietnamese (Primary tongue)
English (Working level)

Essential and optional requirements

-At least one or two years working as a Trainer before, preferably, in Hospitality
-B.A in English, Social Sciences, preferably graduating from a Teachers' Training College
-Fluent in English and Vietnamese.
-Computer: Microsoft word, Excel, Power point, Internet Explorer, Outlook Express