Housekeeping Attendant

Job description

Key tasks

Clean , dust and vacuum our guest rooms and public areas to a five star standard.
Stock linen cupboards on guest floors, including removal of rubbish and dirty linen.
Replace towels, linen, etc. and replenish guest amenities, coffee, tea, etc.
Reset the room according to standard.
Respond to guest requests efficiently and politely.
Assist with room maintenance by reporting defects.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

Desired profile

Skills

Level of Education A level
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English (Primary tongue)

Essential and optional requirements

Minimum 1 year experience in a similar role, preferably including 5 star experience.
Understanding of the needs and expectations of luxury guests.
High attention to detail.
High energy and positive can-do attitude.
Happy, friendly and helpful attitude towards fellow team members and guests.
Ability to work varying shifts including weekends and public holidays.
High level of physical fitness.
Time management and work efficiently.
Reliable and punctual.
English fluent

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