Guest Service Ambassador
First impressions are everything!
As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us with your
What is in it for you:
· Employee benefit card offering discounted rates at Accor worldwide
· Learning programs through our Academies
· Opportunity to develop your talent and grow within your property and across the world!
· Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
· Greet, check-in, respond to requests and settle accounts while providing exceptional service
· Take initiative to add a personalized experience
· Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Your experience and skills include:
· Service focused personality is essential; experience is an asset
· Prior experience working with Fols, Resa Web is bonus...
· Fluency in English; additional languages are a plus
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
To join our Group, please visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS