Guest Laundry Vallet

Job description

Raffles Hotels & Resort is a collection of award-winning luxury hotels located in vibrant destinations around the world. It is part of AccorHotels brands, which offers unique moments and diverse experiences in more than 4.100 addresses throughout 95 countries. From luxury to economy, each hotel shares a common, well-being and warm welcome.

Raffles Seychelles offers spectacular colleague accommodation, accompanied by world class facilities, transportation, uniforms, meals and boat tickets to and from Praslin/Mahé. The Resort features 86 luxurious villas, the award-winning Raffles Spa as well as several stylish and unique dining options. 

We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.

In the position of Guest Laundry Vallet

PURPOSE OF POSITION

To provide guests and staff laundry services that meet Raffles Standards.

KEY ROLES & RESPONSIBILITIES

·  Process laundry by either washing, dry cleaning or pressing
·  Follow procedures for the above processes as established by the Asst. Laundry Manager
·  Carefully use of laundry chemicals, solvent and spotting chemicals as instructed
·  Mark all items for laundering paying attention to room numbers and sequences
·  Pay particular attention to any items requiring pre-wash soaking
·  Weigh all laundry prior to loading into machines
·  Use laundry equipment as instructed and maintain them in a proper state of cleanliness
·  Attend daily briefings with Supervisor and accomplish daily  tasks as instructed
·  Report to supervisors any stained or torn guest and staff laundry before beginning process of cleaning. Also report any items left in pockets or any jewelry on clothing
·  Ensure all guest requests and instructions are adhered to. E.g. fold in trousers. Light starch, shirt folded etc.
·  Ensure working area is kept clean and organized
·  Present guest and staff laundry as instructed
·  Adhere to personal grooming and hygiene standards
·  Attend meetings and training sessions as required
·  Carry out valet services as needed including delivery of linen

PERSONAL ATTRIBUTES

·  Average reading, writing and oral proficiency in English
·  Must be well-presented and professionally groomed at all times
·  Strong interpersonal skills and attention to detail

QUALIFICATIONS

·  Secondary education

EXPERIENCE

·  Minimum 2 years experience in a similar capacity in the hospitality industry.

 
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