VIP Groups Executive

Job description

Key tasks

LOOKING TO CHANGE THE GAME?

Pullman Auckland is looking for talented and passionate VIP Groups Executive wishing to expand their knowledge in a luxury hotel environment. This is a role that partners with external clients to drive business for conferencing, sporting and entertainment sectors.You will enjoy looking after our guests and working as part of a fun, talented & passionate team!

PLAY TO YOUR STRENGTHS

Is the real you genuine and approachable? Are you able to build and drive business in the sporting, events and entertainment sectors? As a Groups Executive, your primary responsibilities will include:

Ensures the efficiency and effectiveness of Conference, Sports and Entertainment Groups reservations operations
Process sales enquiries relating to the above sectors, including taking initial enquiry, site famils, producing personalised proposals and clients follow-up.
Optimises hotel occupancy, average rate and yield, successfully converting all reservation enquiries in a timely manner into materialised bookings and taking responsibility to attain the highest possible yield, occupancy and average rate.
Promote and maintain good public relations with PCO's, Travel Agents and Commercial Organizations and solicits business for the hotel.

Pullman and its talent community

The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

REAL PLACE, REAL PEOPLE

Whilst talent and attitude are our primary requirements, you also have:

Outstanding listening skills, be a negotiator and able to make sound decisions.
Exceptional attention to detail and a nature that successfully connects with all clients.
Exceptional grooming and articulate in communication
The right to work in New Zealand
Fluent in English

THE PERKS

Pullman Auckland isn't just about developing your career; it's also about helping you enjoy it too. We believe in rewarding your achievements with range of exciting employee benefits and programs. Just to name a few:

Staff meals while on duty
Uniform provided & laundered
Accommodation discounts & Free Anniversary Stay
Staff celebration & tenure recognition
Bring your mate to work – program
Employee Assistance Program
On-going training, learning and development
Access to child care discounts
Does this sound like you? Apply now and help make Pullman Auckland an exciting and innovative place to be.