Front Office Supervisor

Job description

Key tasks

The Front Office Supervisor is responsible and accountable, under the direction of the Front Office Manager, for the efficient overall day to day operations of Ibis Sathorn Bangkok whilst on duty. They are to maintain the highest standard of guest service and satisfaction. Front Office Supervisor will be called upon to deal with guest problems and/or complaints. In dealing with these situations, the Front Office Supervisor must ensure that they use tact and diplomacy and remain within the organizational policy in rectifying these situations.

Ibis and its people

Simplicity, Modernity, Well-being

Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential Thai (Primary tongue)
English (Working level)

Essential and optional requirements

Has experience in Front Office
Service Mind
Fluent in English

·  Opéra