Expires soon Accor

Food & Beverage Team Leader (Room Service)

  • Auckland (Auckland)
  • November 30, 2018
  • Hotels - Restaurants

Job description

Key tasks


Pullman Auckland is looking for a passionate Food & Beverage professional who is able to lead our room service team. You will enjoy serving quality food and captivating to all senses as well as leading the team in Room Service, Executive lounge & Mini bar.


Your primary responsibilities will include:

Responsible for the efficient running of Room Service, Mini-Bar and Executive Lounge while on duty.
Responsible for leading WHS – attending meetings, conducting safety walks and implementing risk controls
Mini Bar knowledge to perform monthly stock take and supervising Mini Bar staff
Positive problem solving approach with all guests, various outlets and staff
Providing attentive and personalized service for all guests and visitors to ensure a memorable experience


Staff meals while on duty
Uniform provided & laundered
Accommodation discounts & Free Anniversary Stay
Staff celebration & tenure recognition
Bring your mate to work – program
Employee Assistance Program
On-going training, learning and development
Access to child care discounts

Does this sound like you? Apply now and help make Pullman Hotels & Resorts an exciting and innovative place to be!

Pullman and its talent community

The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.

Ideal candidate profile


Level of Education Bachelor / Licence
Areas of study Food and beverage
Professional experiences 3 to 5 years
Languages essential English

Essential and optional requirements


Whilst talent and attitude are our primary requirements, ideally you also have:

Have a passion for food and beverage
Previous F&B experience in room service will be advantageous
F&B knowledge will be advantageous
Good Communication and Organization skills
Excellent attention to detail for quality check of service and product
Flexibility of availability