Food & Beverage Manager

Job description

Key tasks

Key Job Responsibilities

• Responsible for the formation and implementation of the Food & Beverage annual business plan and medium term strategies, as well as establishing key performance objectives and plans to ensure the hotel meet its business targets and drives sustainable profitable growth.
• Responsible for the conceptual and operational design of restaurant and bar concepts.
• Daily monitoring of Food & Beverage performance and assume responsibility for its achievement.
• Proven track record in the ability to conceptualize, promote and deliver innovative promotional events.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates.
• Create an operational environment of education and empowerment that energizes the team to focus on guest preferences and aspirations, allowing for the creation of memorable guest experiences.
• Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
• Liaise with all outlet and kitchen management to improve service and product efficiency.
• To conduct regular hygiene audits in conjunction with the Chief Steward and Executive Chef.
• Develop the Annual Department Business Plan and Financial Budget.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

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Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Food and beverage
Professional experiences 6 to 10 years
Languages essential English

Essential and optional requirements

Key Job Requirements

• Minimum 8 years of Food & Beverage experience with at least 3 years in a maangement role
• Posess strong leadership and interpersonal skills with the passion to excel in this role
• Diploma or Degree in Hotel Management will be preferred

·  Excel
·  Power Point
·  Word
·  HACCP
·  Micros
·  Opéra