EXECUTIVE HOUSEKEEPER

Job description

Key tasks

• Guarantees that rooms are cleaned and services provided to the highest standards, ensures that hotel linen and uniforms are cleaned efficiently
• Ensures that work schedules suit the level of activity at the hotel
• Creates a good working atmosphere and generates team spirit
• Plans and organizes decoration in hotel rooms
• Ensures that brand standards and procedures are duly respected, implemented and updated
• Checks the quality of cleaning and guest linen laundering
• Is responsible for the department's 'master keys' and their correct use
• Ensures that decoration is refined, elegant and harmonious
• Ensures the high quality of any services provided by a third-party (linen hire, cleaning, florists etc)
• Handles supplier relations
• Coordinates room allocation with the front office, handling any switches as necessary
• Communicates and coordinates with the other hotel departments
• Signals any technical faults and follows up repair work
• Regularly checks the schedule for building work together with the Technical Department
• Draws up an annual programm for major cleaning projects

Mercure and its people

Hotels with individuality, passion for service and committed to quality and guest satisfaction.

Join a team of warm and friendly professionals who will share their love for hospitality.

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences 3 to 5 years
Languages essential Bahasa Indonesia (Primary tongue)

Essential and optional requirements

- Good leadership
- Attention to detail and quality and guest-oriented
- Well organized
- Responsive and dynamic
- Works well under pressure

·  Excel