Executive Housekeeper

Job description

Key tasks

1. Oversees and directs all aspects of operations and demonstrates skills in leadership, initiative, problem solving, prioritizing, delegation, training and developing subordinates, goal setting and being goal oriented.
2. Lead with example on aspects of courtesy, helpfulness and grooming / overall presentation.
3. Promotes positive attitude, friendliness and helpfulness for create a positive work environment .
4. Responsible for maintaining and upkeep of guest floors and public area as per LRA standards.
5. Empowered to make necessary changes in standard operating procedure in liaison with the Rooms Division Manager.
6. To look for ways to minimize cost and implement the same without affecting quality.
7. Responsible for overall hotel upkeep and maintenance.
8. Analyzing all guest complaints and feedbacks.
9. Ensures maximum efficiency of the staff working under him/her.

Pullman and its talent community

The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.

Desired profile

Skills

Level of Education Vocational education
Areas of study Hospitality Management
Professional experiences 6 to 10 years
Languages essential Hindi
English

Essential and optional requirements

1.Prior relevant experience of 1-2 years in same responsibility
2.Strong Housekeeping Operational Knowledge
3.Helps employees improve their skills & provides support for career development
4. Entrepreneurial & innovative, keen to make difference

·  Excel
·  Power Point
·  Word
·  Micros
·  Opéra