Bell Attendant (Porter)

Job description

Key tasks

LOOKING TO CHANGE THE GAME?
Pullman Auckland is looking for a talented and passionate Porter wishing to expand their knowledge in a luxury hotel environment. You will enjoy offering quality service to our guests and working as part of a fun, talented & passionate team that is all about creating memorable experiences.

PLAY TO YOUR STRENGTHS
Your primary responsibilities will include:
Welcome all guests and visitors with charismatic warmth, creating an atmosphere woven around real conviviality
Anticipate and address guests' service needs, promptly responding to various queries and requests
Provide our guests with valuable insider information about tourist attractions, directions or restaurant recommendations
Look after guests' luggage and valet park their vehicles

THE PERKS
Accor isn't just about developing your career; it's also about helping you enjoy it too. We believe in rewarding your achievements with range of exciting employee benefits and programs. Just to name a few:
Staff meals while on duty
Uniform provided & laundered
Accommodation discounts & Free Anniversary Stay
Staff celebration & tenure recognition
Bring your mate to work – program
Employee Assistance Program
On-going training, learning and development
Access to child care discounts
Does this sound like you? Apply now and help make Pullman Hotels & Resorts an exciting and innovative place to be

Pullman and its talent community

The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.

Desired profile

Skills

Level of Education Secondary professional education
Areas of study Hospitality
Languages essential English

Essential and optional requirements

REAL PLACE, REAL PEOPLE
Whilst talent and attitude are our primary requirements, ideally you also have:
To be successful in this role, you must hold full New Zealand Driver License
Passion for providing unparalleled levels of service
The right to work in New Zealand
Fluent in English
Exceptional grooming and articulate in communication

·  Access
·  Excel
·  Micros
·  Opéra