Banqueting Operations Manager

Job description

Key tasks

Do you want to work in the biggest 4 star hotel of the BeNeLux?
We are currently looking for an experienced Banqueting Operations Manager to help lead our banqueting team and to deliver professional and memorable banqueting services to our guests.
In this role, you'll be involved at every level of decision making, from marketing and selling the banqueting spaces to ensuring that each event is a success.
You are responsible for the day-to-day operations of the Banqueting department. You will be leading a team of five experienced members, so this role is as much about people as it is about the product.
You should also be comfortable with dealing with a variety of clients. Some will be professional event organizers who will hire our spaces for conferences, receptions and exhibitions, so there will be repeat business to win.
Your job is to ensure your team meets the expectations of each client, whether they want a high profile corporate dinner for 400 or an anniversary party for 40. In our big hotel, all of those events may be happening on the same day.

Key responsibilities; although not limited to:
•Assisting with the daily operation of the Banqueting department, including recruiting, scheduling, staffing, and supervision of all staff;
•Collaborating with our sales department in order to operate the facilities profitably;
•Planning well so each event runs smoothly;
•Managing your own team;
•Managing the inventory, control, and breakage/loss;
•Training and coaching all Banquet staff;
•Assisting our F&B manager in creating the strategy for the food and beverage product.

What’s the best about being a banqueting manager?
You’ll meet all types of people and get great satisfaction from making their event go smoothly. Sometimes you just can’t anticipate what might go wrong – and when it does, you’ll have to think quickly and be prepared to work alongside your team to sort it out.

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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Desired profile

Skills

Level of Education Vocational education
Areas of study Hospitality Management
Professional experiences 3 to 5 years
Languages essential Dutch
English

Essential and optional requirements

What skills do I need?
•Leadership skills to motivate and manage your team;
•Team player;
•Good communication skills to find out exactly what your clients want;
•Excellent organizational and administrative skills;
•A cool head to deal with last minute requests and problems;
•A can-do attitude, because you may need to hire audio visual, lighting, a DJ, a band, stages…

What qualifications do I need?
As with most hospitality jobs, it's the quality of your experience that counts. However, any event management, hospitality management or F&B degrees will boost your career prospects and help you in this job.

Interested?
Do you think that you are the person to strengthen our team? Do you have any questions? Please contact Melanie Hooft via or via 020 431686. Acquisition based on this advertisement is not appreciated.