Assistant Sales Manager MICE Event

Job description

Key tasks

- Keeps a record on former, existing, potential clients and a profile of each of them.
- Organizes regular visits in accordance to a predetermined plan.
- Prepares a tentative monthly schedule to record all sales and other related actives for the preceding month.
- Presents a summary of his/her visits to the Sales manager on a weekly basis (Weekly Sales Plan) prior to and after the week is completed.
- Ensures that the invoicing effectively corresponds to all services agreed upon and rendered.
- Ensures that all new clients have no negative credit references.
- Records all daily sales calls.
- Records the statistics of his/her accounts.
- Submits production reports on his/her list of accounts on a monthly basis.
- Conducts group briefing to other staff within the corporate section when required.
- Handling the Corporate account based on FIT contracted and (MICE) Group on the industry line assign to him / her
- Focus on the his / her account portfolio by having a proper record and analysis to be able to present the strategy for result achievement
- Handling all inquiry, follow up and finalized agreement / contract in place for all his / her accounts
- Proactive and initiative for having a new accounts to increase the portfolio by having sales visit, joining sales mission and telesales
- Take lead for any new account assignment with a different segmentation to assist for the Sales Manager (and Sales team) performance
- Pays visits to former, existing and potential clients in view of entering into contracts with them, especially commercial accounts.
- Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
- Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.
- Receives in the hotel any important guests whom he has approached.
- Negotiates prices with the clients under his / her responsibility and consult to superior for any outside his / her authority before taking decision
- Ensures that all complaints have initiated follow-up action

Pullman and its people

The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences 3 to 5 years
Languages essential Bahasa Indonesia (Fluent)
English (Fluent)

Essential and optional requirements

·  Excel
·  Power Point
·  Word
·  Opéra