Assistant Reservation Manager

Job description

Key tasks

Your duty is to manage the client portfolio allocated to you, according to criteria determined by your management and in line with ISO 9002 standards. It also involves: *Maintaining commercial relations, informing and advising customers on changes to products. *Organising, supervising and coordinating your team's work. *Passing your expertise on to your team; enabling them to acquire greater autonomy. *Keeping your management informed regularly on corporate accounts, *Checking that all administrative procedures (invoicing cancellations...), related to other departments, are carried out within the deadlines to ensure optimal customer service.

ibis Styles and its people

Simplicity
Working procedures are simple and thorough.
The uniform is relaxed and comfortable.

Quality
Extended multi-skill training designed to create all-round.

Sociability and accessibility
Hotels on the human scale: every manager is accessible to staff and leads his or her team as a family.
The customers are accessible, the contacts are numerous and pleasant.

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study General Studies
Professional experiences 1 to 2 years
Languages essential Thai
English

Essential and optional requirements

·  Excel
·  Power Point
·  Word
·  Opéra