Assistant Premier Executive Lounge Manager (m/f)

Job description

Key tasks

Manage the performance of the Executive Lounge in the hotel

Deliver the highest quality and brand service standards to consistently meet and exceed executive Guest and VIP expectations

Handle enquiries and complaints, promptly and efficiently

Ensure that all Guest supplies and amenities are offered and replenished to the required standards

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality
Professional experiences 3 to 5 years
Languages essential Thai
English

Essential and optional requirements

Previous supervisory experience in the hotel, leisure or retail sector

Excellent personal presentation and communication skills

Previous experience in Executive Lounge Supervisor or Manager in a hotel environment

Accountable and resilient

Ability to work under pressure

Flexibility to respond to a range of different work situations

·  Access
·  Excel
·  Power Point
·  Word
·  Opéra