Assistant Manager - IT
Chennai (Chennai) Project / Product management
Job description
Key tasks
Your job is to resolve the incidents incurred by users. As soon as the problem has been reported by the user, you quickly establish a diagnosis. Then, if you can fix the problem yourself you do so using 'remote assistance': an operation which involves the IT technician connecting to the user's computer to make the necessary repairs from a distance. If you are not able to fix the problem yourself, you call upon another repair expert.
Ibis and its people
Simplicity, Modernity, Well-being
Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills
Desired profile
Skills
Level of Education Bachelor / Licence
Areas of study IT & Telecommunications
Professional experiences 3 to 5 years
Languages essential English
Essential and optional requirements
· Excel
· Power Point
· Word
· Photoshop
· Micros
· Opéra