Time&Expense Agent with English or English&Polish

Job description

The Time & Expense Agent deals with Accenture employee T&E from his/her assigned portfolio/country with a focus on service excellence and professionalism.

· Process T&E (e.g. checking of claimed expenses with receipts, their compliance, making adjustments, etc.) ready for disbursements within specified SLAs and KPIs
· Deliver management reports (e.g. compliance report, audit reports, etc.)
· Resolve T&E inquiries within specified SLAs
· Communicate with employees (i.e. reminders and corrections)
· Remain updated with latest supporting applications, T&E procedures and programs and business updates across Accenture
· Complete assigned tasks/reports within agreed deadlines and quality
· Exhibit a positive can-do attitude and approach to responsibilities; meet new challenges and changes with an open mind; demonstrate commitment to the job
· Work effectively with other departments in the service centers and local teams to ensure query resolution and escalate queries as required
· Take responsibility for own professional development and growth in line with agreed CDP
· Think creatively and make innovative suggestions that improve operational efficiency, effectiveness, internal controls or customer service
· Assist execution and implementation of process improvements in the team previously approved by Team Lead/Supervisor

Desired profile

·  Fluent English (Polish nice to have)
·  University degree preferred not required
·  Detail oriented person
·  Great analytical skills
·  Knowledge of SAP is an advantage
·  Team Player