Operations Support Analyst with French
Internship ROMANIA Administration
Job description
Main responsibilities
•Provide daily operational support to Partners on financial claims processes;
•Provide training and information on Operations processes and tools to Partners as needed;
•Provide guidelines for process execution and follow up with Partners and other stakeholders on process execution;
•Conduct regular operational reviews with Partners;
•Deliver reporting documentation to Partners and other stakeholders;
•Act as first point of escalation for partners and internal stakeholders;
•Ensure compliance and process guidelines are followed by Partners and other stakeholders;
•Escalate issues on time and to the correct owner.
Desired profile
Qualifications :
Core Competencies
•University degree would be a plus;
•Fluent in French and English (written & spoken);
•Economic background would be an advantage;
•Experience in economics, finance or channel partner business would be an advantage;
•Ability to be flexible and work analytically in problem-solving environment;
•Strong organizational, multi-tasking and time-management skills;
•Excellent communication skills;
•Technical focus (Excel, databases etc.);
•Team player and proactive.
What's in it for you?
•Gain access to an extensive curriculum of training and rejoice the guidance of your career counselor, mentors and people advisors;
•Receive an attractive benefits package including: 2 additional vacation days, private medical services, private pension, life insurance, library subscription and other benefits at your choice through an online platform;
•Be part of a team that feels more like a family, with a flexible approach that allows working from home for some projects;
•Opportunity to be involved in sports activities and volunteering initiatives.