Junior Cash Collections Specialist with German and English

Job description

The Junior Cash Collections Specialist will be responsible for processing accounts receivable transactions mainly cash collections activities (direct and indirect), customer queries and dispute resolution activities, billing, posting customer payments, gathering and analyzing financial information, etc.

Responsibilities

• Analyze customer account balances

• Investigate and resolve customer issues

• Correspond and negotiate with customers (direct contact over the phone and also by e-mail)

• Write off uncollectible balances

• Research and process disputes/deductions

• Receive and respond customer requests and inquiries

• Maintain bad debt reserves & allowances

• Prepare Accounts Receivable reporting

• Assess New Customer Credit Risk

• Monitor Existing Customer & Portfolio Credit Risk

• Maintain customer master data structure

Desired profile

Qualifications :

• Advanced level of German and English (both written and spoken)

• Strong communication skills (both spoken and written)

• Previous accounting experience/studies (in particular AR) is advantage

• Responsibility and accuracy in the completion of received tasks

• Good team player

• Ability to solve urgent matters and work under pressure

• Flexibility, especially in the period of month/quarter/year-end closing

• Reliable, proactive approach to entrusted tasks (thinking outside the box is a plus)

• Microsoft Office skills

We offer:

• Position in one of the world´s leading global companies

• Professional growth based on performance

• Training program/curriculum

• Wide range of benefits – 5 weeks of holiday, meal vouchers, recreation/wellness vouchers, pension/life insurance etc.