HR Recruiting Service Delivery Sr. Analyst

Job description

Position: HR Recruiting Service Delivery Analyst


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world's largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com .

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

Job Summary:

The Recruiting Sr. Analyst has the responsibility for sourcing high volume hourly roles (manual operators, helpers, drivers, service workers, union admin, part management and admin, etc.) that follow a client automated employment process. They will have direct hiring manager involvement and will partner with the client workforce management and marketing/advertising teams to understand talent forecasts and pipeline. They will work with the Intelligent Recruiting Center for insights and lead data a driven decision making process discussions. They are responsible for ensuring all the service levels are met along with high levels of customer satisfaction from the client stakeholders.

Job Responsibilities:

· Liaise with Hiring Managers and HRBPs:
· Interacts with hiring managers to understand specific hiring requirements on adhoc hourly hiring demand and fulfillment priorities.
· Understand past sourcing channels, start date schedules and local resource support required to quickly fill positions.
· Develop hiring and sourcing approaches in consultation with the client and Accenture Talent Supply Demand teams. This may include determining and managing the appropriate channels/ media for the most effective solution to meet requirements.
· Demand Posting:
· Use client marketing/advertising partners to automatically post the job requisitions to analyzed channels that have been deemed most effective based on analysis
· Understand current client branding strategies and deploy them consistently across locations.
· Leverage analytics apps and insights from the Accenture Talent Supply / Demand and Analytics teams to more effectively source and advise the client Talent Acquisition CoE
· Manage the various aspects of the Recruitment Process :
· Where needed will manage sourcing, verbal offers, informational interview accommodations or scheduling.
· Disposition candidates throughout the process when not automated and ensure the completion of onboarding forms and background checks.
· Training and on-board new people, particularly during clients' peak period and provide mentoring and leadership
· Achieve Service Levels for Hourly Hiring:
· Monitors Service Levels and key operational metrics such as time to fill, time to hire, quality of hires.
· Operate within and achieve monthly demand fulfillment targets.
· Work with the client hiring managers complete their requisitions and required approvals to enable optimum levels of productivity, quality and capacity utilization
· Liaise with Client Local teams:
· Works within a team of talent supply / demand, forecasting, analytics and process and automation experts to bring innovation as well as talent acquisition predictability to client.
· Review analysis for the various metropolitan areas and client locations.
· Accountable for connecting with client Industrial Engineering, HR and Talent CoE and other client entities on data insights.
· Collaborate with Recruitment Leads across the organization to ensure reusability, consistency and standardization in recruiting and forecasting practices.
· Liaise with Client HR teams:
· Assist in local sourcing events such as job fairs, on site events, online events, or other local events that are deemed necessary by leadership.
· This will require this role not only be able to travel to client locations within their area of responsibility but may also require travel to areas outside their responsibility.

Desired profile

Qualifications :

Basic Qualifications:
·  Minimum of 2 years recruitment work experience

Preferred Qualifications:
·  Bachelor's degree with a specialization in HR
·  Experience working in large teams and serving clients

Professional Skills Requirements:

·  Excellent Communication Selling Skills
·  Proficient in Written Spoken English or Spanish Bilingual (these are preferred)
·  Able to get work done on time and with high quality
·  Able to achieve and sustain high customer satisfaction from the client
·  Passion to deliver hiring commitments on time and within agreed Service Levels (SL)while operating under optimal levels of Productivity Capacity Utilization
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.