Content Moderation Analyst

Job description

Content Moderation Analyst

The successful candidates will be responsible for reviewing photos, videos, profiles and text-based content and make judgments as to whether reviewed content is compliant with the client's policies and procedures. Ensure every piece of content in violation of client's terms of services is accurately identified and flagged for action in a timely manner with a consistency score, meeting client expectations.

Duties and Responsibilities

· Understand client policies and guidelines
· Review user reports and apply policies as per client guidelines
· Achieve target efficiency, productivity and quality targets
· Identify improvement opportunities in work flow and suggest solutions
· Ensure that information security practices and standards are observed

Desired profile

Qualifications :

Key Qualifications and Skills

·  Strong read and write skills in English is a must
·  Strong read and write skills in the language the analyst is hired for
·  Strong knowledge of cultural context in the market supported
·  Ability to work analytically within a problem-solving environment
·  Detail orientation and client focus
·  Passionate about the internet

Working Conditions

·  Moderate to no travel depending on project involvement
·  Cyclical work shift including work hours at night
·  May need to work on bank holidays
·  Overtime may be required

Other skills

·  Adaptable to learn new processes, concepts, and skills.
·  Demonstrates the ability to work as part of a team adding positive attitude and business focus
·  Ability to communicate in a dynamic environment throughout all management levels
·  Ability to solve urgent matters and work under pressure
·  Reliable, proactive approach to entrusted tasks

Please also note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world's largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com .