Application Services South-West Products Sales Capture Senior Manager

Job description

Organization: Application Services Products
Location: South-West: Dallas

The South West Products Application Services Sales Capture Senior Manager is accountable for driving incremental sales in the Application Services arena on existing assigned accounts to include but not limited to testing, factory development, project control services or other staff augmentation opportunities. Typically, the Application Services Sales Capture Senior Manager is targeted to a single client but may include multiple geographies or types of work (i.e., Technology, Digital). Within an account, the Account Executive reports directly to the Client Account Lead and or Technology Account Lead.

The Sales Capture Manager will work to:
· Develop new Client relationships and manage those effectively
· Expand our work in new areas of the client's business through new offerings and services through approved contracting channels
· Manages the SOW & provides status updates to clients for the incremental work sold
· Work closely with the commercial director to report on P&L and MIS for incremental sales
· Forecasts and manages resource requirement optimally
· Plans and prioritizes activities for the team / Meets deadlines consistently
Key Responsibilities:
· Develop new client relationships and expand existing relationships to drive Application Services Sales
· Manage client expectations in conjunction with the Client Account Lead (CAL) or Technology
· Manage client expectations in conjunction with the Client Account Lead (CAL) or Technology Account Lead (TAL)
· Provide advice on solutions to business requirements, and plan services to be delivered to users
· Work closely with the client to identify business requirements, and define service requirements for new services
· Work with the client and the GDN to commit to the scope of work, schedule, and cost for the work as a whole
· Work with the client to establish a prioritization approach, and adjust priorities of work with clients as necessary
· Ensure resolution of service performance issues
· Manage supply and demand, service quality, change orders, and recovery plans
· Achieve Application Services contract controllable income (CCI) targets, forecasts, puts/takes
· Identify and implement continuous improvement
· Ensure adoption and compliance with Accenture Delivery Methods in accordance with Policy 11, including the creation and maintenance of the management plans (e.g., Business Continuity, etc.)
· Work with the Client Account Lead L/ Commercial Director to originate Application Services EAC adjustments if required
· Work with Client Account Leads and/or Technical Account Leads to drive incremental revenue growth through further expansion of footprint at client
· Leverage industry expertise to influence client in resourcing strategies
· Participate in Account planning and forecasting activities.
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Desired profile

Qualifications :

BASIC QUALIFICATIONS:
- 12 or more years of sales and relationship management or account management experience in the IT services industry with an Accenture competitor (top tier global delivery service providers)

- 1 year or more experience in one of the following industries: Retail / CPG /Logistics/Travel & Hospitality / Life Sciences

PREFERRED QUALIFICATIONS:
- Extensive work experience in a global delivery center and client sites

- Experience of working in a Global Delivery Model

- Demonstrated capability to building relationships with CXO/Director/VP level client contacts

- Deep Account Management and Project Management experience

- Knowledge of industry specific products, services and solutions

- Good understanding of industry specific business issues and drivers

- Demonstrated experience in a rapidly growing account

- Hands-on experience with proposal/RFP creation and leading RFP/proposal presentations

- Strong leadership, interpersonal, communication and presentation skills

- Wide variety of IT and business consulting engagement experience

- Bachelors or MBA degree

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women. .