Professional Medical Representative - Davao, Cotabato, General Santos

Job description

JOB DESCRIPTION:

The overall job purpose is to market pharmaceutical products, tasked to handle through MD call visits and by conducting CME/CSA activities, implement marketing programs that are expected to eventually generate sales. Accountable primarily for providing doctors accurate information about the product w/c essentially the MDs must trust in prescribing or using to their patients. Quality and timely execution of marketing programs and strategies in the field that would yield market share on product/s being handled.

Direct Reports: 0

Key Areas of Accountability:

Promotes the assigned products to doctors/target stakeholders using the prescribed FOS sales technique and visit these MDs based on assigned frequency. Achieves the minimum call performance of 12 per day with 90% Call Reach and 85% Strike rates. Call Efficiency on in-base/out-base MDs to their assigned frequency depending on their influence and potential in the business.

Quality execution of all agreed marketing strategies, programs and plan of actions. Conducts the agreed minimum quarterly RTD, minimum agreed monthly PP/AVP/FGD per and minimum agreed monthly CSA per key products handled. Regularly conducts PR related activities in the field to build and maintain strong business partnership with customers.

Visit minimum of 2-3 hospital pharmacy on a daily basis to check stock availability of assigned products, report any products that are out-of-stocks or on critical level. Regular sales coordination with sales counterparts and monitor to ensure that all trade sales & programs agreed are executed and maximized to avoid product being returned.

Accountable for financial responsibilities like monthly qouta sales achievement & forecast accuracy. Minimum of 100% Product and Overall sales achievement at the end of every calendar year

Complete and submit designated reports weekly, monthly, quarterly or as required which includes monthly post-activity or quarterly customer feedback report. Responsible for implementing and maintaining the effectiveness of APD systems such as accuracy of reports and adherence to Abbott’s quality standards

Attend and complete training requirements and be certified to ensure a high level of competence and continuously updating technical knowledge and skills.

Ensure Hospital/Clinics both Private and Government penetrations and inclusions of products handled.

Compliance of the key procedures like daily application of veeva, pre and post call notes and call objectives, provide feedback on every calls made, daily synchronization. Timely submissions of ER, CME/CSA Feedback report, competitive feedback and other admin requirements.

Adherence to the corporate procedures. Maintains and handles company assets in a manner that prevents loss or damage resulting to costly repair or replacement. Adherence to CGCC, OEC and PHAP or other internal and external policies

Demonstrate excellent knowledge on the products being handled. Achieves an average of no less than 90% in all PK exams, trainings and district exams. Achieves expectations in all OJT/Coaching ratings especially in detailing skills demonstrating the challenger behavior.

Safety & Environmental Responsibilities

• Comply with all relevant company occupational health, safety and environmental policies, procedures and work practices when performing his work with the intent of preventing or minimizing accidental exposures to self and customers

  Job Specification

  Knowledge & Experience:

  • Computer Literate

  • Technically inclined and customer service oriented with pleasing personality

  • Possesses effective communication and listening skills to relate to customers.

  • Willing to work beyond normal office hours and to travel

  • Honest and hardworking

  • With Driver’s license

  • Proficient defensive driver

  Competencies required:

  1. Core Competencies

  • Adaptability

  Maintaining effectiveness when experiencing major changes in work tasks or the work environment, adjusting effectively to work within new work.

  • Teamwork

  Working effectively and cooperatively with others, establishing and maintaining good working relationships with internal and external partners to facilitate the accomplishment of work goals.

  • Initiative

  Taking prompt action to accomplish objectives, taking action to achieve goals beyond what is required, being pro-active, originating action to improve existing conditions and processes

  • Integrity

  Maintaining, promoting, and modeling social, ethical, and organizational norms, firmly adhering to codes of conduct and ethical principles

  • Innovation

  Generating innovative solutions in work situations, trying different and novel ways to deal with work problems and opportunities

  • Tolerance for Stress

  Always able to maintain effective performance under pressure and when working long hours

  2. Functional Competencies

  • Customer Focus

  Developing and sustaining productive customer relationships; making customers and their needs a primary focus of one’s actions

  • Managing Work (Includes Time Management)

  Effectively managing one’s time and resources to ensure that work is completed efficiently

  • Quality Orientation

  Accomplishing tasks by considering all areas involved, attentive to details; showing concerns for all aspects of the job; accurately checking processes and watchful of deadlines

  • Technical/Professional Knowledge and Skills

  Achieving a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in area of expertise

  • Work Standards

  Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

  Minimum Qualification:

• College Graduate of any 4 year course preferably business admin or any medical related courses.
• Preferably a modest experience in other pharmaceutical products with similar product lines handled
• Professional Driver's License is a must
• Confident and possesses above average communication skills

Other competencies required:

• Ability to communicate with the key stakeholders in a hospital setting (Doctors, Nurses, Pharmacists, Purchasers)
• Proven very good record on planning and organizational skills
• Must be creative and persistent in problem solving. E.g. generate options before coming up with the most logical solution
• Must have attention to details
• Must have very good interpersonal skills. Can quickly adapt to the assigned territory handling dual function and to Abbott’s working environment and culture.
• Intermediate level Microsoft office skills.
• Aptitude for learning & development.

JOB FAMILY:

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