Assistant Credit Support Manager - Hang Seng Bank (HK)

Job description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant Credit Support Manager (Contract for 6 months)

Private Banking and Trust Services – Private Banking Department

We are currently seeking a qualified candidate to join our department as Assistant Credit Support Manager

Principal responsibilities

· Provide efficient centralised operational support on credit approval, credit review and other credit-related tasks and operations to the department as well as other related internal/ external parties to cope with business development and comply with relevant credit guidelines
· Coordinate various credit support tasks (including preparation of periodic/ ad hoc credit-related reports, credit policy review, periodic/ ad hoc loan ratio review for investment products etc.) with other stakeholders to comply with relevant credit guidelines and cope with the reporting requirements of internal departments/ external regulatory bodies
· Liaise and work with Front Office and relevant stakeholders on new business opportunities or credit-related issues to meet customer needs
· Assist to conduct regular review on internal credit guidelines, working processes and service levels to enhance operational efficiencies, identify streamlining opportunities and initiate procedural changes and/ or system enhancements to cope with internal or external requirements/ changes

Desired profile

Qualifications :

Requirements

·  University degree in a related discipline OR other relevant qualifications
·  Minimum 3 years' banking experience, with knowledge in credit approval processing, credit review or credit operations an advantage
·  Strong self-motivation, attentiveness to details and ability to work under pressure
·  Good communication, interpersonal and analytical skills with positive work attitude
·  Proficiency in both English and Chinese, with good knowledge of application software such as MS Excel and PowerPoint
·  Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes