Accounts Payable CRC Specialist with foreign language

Job description

Job ID 7000767 Date posted 8/2/2017 Primary Location Wrocław, Lower Silesian Voivodeship, Poland Job Category Finance Schedule Full time Shift No shift premium (Poland)

In Hewlett Packard Enterprise we create new possibilities for technology and services, offering solutions, which help businesses and individual clients in achieving their goals, making the most of its potential, fulfilling aspirations and dreams. We serve our clients in over 170 countries.

The Software Services department of Hewlett Packard Enterprise aspires to be a strategic partner in helping our more than 1,000 business and government clients in 90 countries better serve their customers and citizens. We work to overcome their IT challenges, by using Hewlett Packard Enterprise solutions to help them reach their business goals, anytime and anywhere. With a dedication to quality and innovation, we deliver IT consulting with a focus on the Hewlett Packard Enterprise portfolio within software – the broadest and most robust portfolio in the IT industry.

In Poland we are located in Warsaw and Wroclaw

Our Center in Wroclaw specializes in advanced services, which main goal is to deliver support in various areas, such as finance and accounting, HR, sales and marketing, data processing and supply chain management for Hewlett Packard Enterprise and our clients.

If you speak foreign languages, you’re a highly motivated team player and you want to work with your favorite language in multicultural environment – HPE is the perfect place for you.

The Accounts Payable Customer Response Center acts as the first point of contact for HPE employees and suppliers for payment related queries. We are looking for talented individuals who will become a part of the team. We don't expect you to already have experience in finance area. If you join our team we will give you all the necessary trainings.

If you are interested in developing yourself and having a successful career – join us.

Responsibilities:

·  Work as a Customer Center Representative, assuring high quality of Customer
Service & efficient query resolution by webticket, chat and phone
·  End-to end point of contact for Accounts Payable related queries
·  Support the day-to-day efforts and activities of the department
to achieve the business plan
·  Provide process expertise
·  Coordinate and maintain process documentation
·  Suggest corrective actions to operational issues
·  Train and transfer knowledge across the team
·  Ensure best practices are shared within the team
·  Recommend projects to improve current processes

Qualifications: 

·  Preferably 1 year of professional experience in one of following fields: Customer Service, Business Administration, Finance, Accountancy
·  Minimum Bachelor's degree (preferred Accountancy/Finance/ Foreign Languages)
·  Proven customer service experience
·  Excellent communication skills
·  Advanced English skills (oral and written)
·  Fluency in German/French/Spanish(oral and written)
·  Ready-to-start knowledge of MS Office products
·  MS Office proficiency
·  SAP knowledge would be an advantage
·  Experience in Accounting would be a plus
·  Analytical, process-minded, reliable
·  Team player
·  Ability and willingness to work in a high performance environment

We offer not only a stable job in well renown company but it also provides an attractive working environment where you can meet many new, inspiring people from all across the world. A place where you can develop yourself, work with experts, have some occasions to relax and have some fun as well as to enjoy many activities suitable for our Employees and their lifestyles . Below you will find information about what we have to offer:

· 
Medical package for Employees and their closest family

· 
Multisport card

· 
Life insurance package

· 
Employee Assistance program – help in a difficult life situation

· 
Free coffee, tea, sandwiches and fruit

· 
Modern offices in the city center

· 
Work-Life balance support including flex-time arrangements and work from home opportunities

· 
Trainings, opportunity for personal development and advancement within the company

Wellness  program

HPE Culture –  special offers from theatres and cinemas

CSR (Corporate Social Responsibility)

HPE Badge discount program 

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