Team Leader of Client Account Management team

Job description

BNP Paribas Securities Services is a wholly-owned subsidiary of the BNP Paribas Group and a leading provider of securities services and investment operations solutions to issuers, financial intermediaries and institutional investors. As an integral part of Corporate and Institutional banking, BNP Paribas Securities Services is safekeeping 8,3 trillion EUR assets under custody on behalf of its clients and is administrating 1,6 trillion EUR of funds' assets, which gives bank no. 1 position across European custodian banks and no. 5 worldwide.

The Warsaw office was established in 2008 and comprises of two business lines, a dynamically growing International Operations Centre (SSC) providing asset and fund services for a number of locations across Europe and local custody & clearing business offering broker-dealers, global custodians and investment banks a full local clearing, settlement and custody solution in Poland.

For new activity within BNP Paribas Securities Services in Poland which is an exciting, dynamic and growing operation centre in Warsaw we are looking for candidates who are willing to apply for the position of:

Team Leader of Client Account Management Team
for Fund Dealing Services


The candidate will be mainly responsible for building and maintaining good relationships with corporate clients of Fund Dealing Services and managing the team of CAM Agents

Responsibilities:


· Ensure processes' efficiency and time management of the team
· Organize monthly staff meetings, regular feedback sessions to staff, twice yearly appraisals, ACE and improvement brainstorming and reviews strong industrial training induction for new staff, succession planning and career development
· Ensure all staff are trained, developed and coached so that there is rich, timely and professional communication and collaboration between the department's staff and colleagues in other locations as well as internal and external clients and other stakeholders
· Manage the resources of the department effectively so that all number of changes are dealt without any service delivery degradation
· Prepare and coordinate internal or external projects and ensure that all the deadlines are achieved with superior results
· Maintain superior relationship with internal and external clients by constructively managing their requirements
· Secure and evolve necessary controls and procedures so that operational risk is mitigated and ensure a constructive, supportive and learning culture is in place in relation to errors and incidents
· Proactively prepare and coordinate internationalisation projects, ensure smooth transition to Warsaw without service degradation
· Proactively support Head of FDS Poland in any BAU topics, crisis management, meetings and projects

Desired profile

Qualifications :

Requirements:
·  Fluent English and fluent French
·  University degree (Economy, banking, finance studies)
·  Proven track record of work in Securities Services– minimum 3 years of experience on Managerial position
·  Proven experience in client communication
·  Ability to manage, motivate and develop team members
·  Strong time management and organisational habits
·  Excellent communication and interpersonal skills
·  Client focus approach
·  Ability to co-operate with different departments (internal and external)
·  Self-motivation, willingness to learn


We offer:

·  A full time job in a swiftly changing environment with stable employment conditions
·  Opportunities of individual growth in multinational company
·  Excellent work location and atmosphere in working place
·  Comprehensive social benefit package as well as training and development

Candidates meeting the above mentioned requirements and interested in cooperation are asked to e-mail their applications in English (CV), to: